Policies

At Le Patron Collection, we take pride in our commitment to customer satisfaction and aim to ensure that our customers are pleased with their products. We kindly ask you to carefully review our policies.

SHIPPING POLICY

Standard Delivery: 3-4 working days - £3.99

Express Delivery: 1-2 working days - £6.99

Guaranteed delivery by NEXT DAY 1PM (if item is purchased before 5PM Monday-Friday)

International Shipping: 3-7 working days - £20.00

Processing Time and Order Confirmation:

Once your order processing is finished, you will receive an email notification with your tracking number. Please allow 1-2 days for the processing of all orders.

When your order has been shipped, you will receive another email containing a tracking number to track the status of your order online.

Shipping Couriers and Locations

We use both Royal Mail (UK and International) and DHL Express Worldwide to ship out orders worldwide.

If you have a query on whether we deliver to your location, please do not hesitate to contact us at lepatroncollection@gmail.com 

International Orders

Please note that customs clearance is applicable for all orders, and delays may occur depending on customs volumes. If the tracking of your item indicates that it is with customs, please kindly allow time for this to be processed as we can not intervene with this issue.

Le Patron Collection is not responsible for covering any international import fees which have been incurred by the customer.

Shipping Charges

All orders will be subject to Shipping Charges

 

REFUND POLICY 

 

Refund Policy

Due to the nature of our products we stock, please kindly note that all sales are final and we do not offer any refunds. 

Returns Policy

We do not accept returns. We are here to help you with any size and fit queries you may have before purchasing an item with us, please do not hesitate to get in touch with us via our email lepatroncollection@gmail.com and we will be more than happy to assist you!

Exchanges

We may consider exchanges for store credit. If you have an issue with your order, please contact us to discuss your options via our email.

Kindly be aware that this policy is subject to change without prior notice. We kindly request that you periodically review our shipping and refund policy for any updates or modifications.

With Love, Le Patron Collection